Technical Assistance Database: Activity Details

Title: Mission for WIPO to gain insights into customer-centered approach at EUIPO, Alicante, Spain."
Description: 1.Gain insights into how EUIPO’ 's work processes are tailored to customer expectations and its strengths in business process review and a customer-centered approach, including key accounts management, collaborative examination, and integration of examiners in customer services. 2.Foster future collaboration with EUIPO at the technical level.
Type: Mission
IP Subject Area: Multiple IP Fields
WIPO Sector: Customer Experience Section
Date From: 27/03/2025 - 28/03/2025
Venue City: Alicante
Venue/Host Country: Spain
Activity held in Language: English , Spanish (Primary)